RNR Tire Express - Hampton

JLNTV a month ago

The staff was very understanding of my situation when I spoke with them over the phone. They let me know that I could wait in the lobby in case they had any cancellations and were able to fit me in. Once they took my vehicle back, they installed four new tires in less than an hour. The service was quick, professional, and greatly appreciated, especially since I didn’t have a scheduled appointment. They also have a really nice selection of wheels in stock. Overall, I had a great experience and would definitely recommend them to anyone looking for quality tire service and a good selection of wheels.

Karen Jung 2 months ago

I had a terrific experience at RNR Tire Express. I didn’t have an appointment, but Lisa was able to get me in immediately anyway. My tire was repaired quickly and free of charge. Lisa let me know that I would be needing to replace my tires in 3-6 months. I was already aware of this but there was no pressure to sell tire right away.

Cameron Hibbler 2 months ago

I had an outstanding experience at RNR Tire Express in Hampton! From the moment I walked in, Lisa made the entire process smooth and stress-free. She was incredibly knowledgeable, patient with all of my questions and requests, and completely honest throughout the entire process. She never made me feel rushed and took the time to make sure I was getting exactly what I wanted. She truly is an asset to the team. What really stood out was how personable and genuine she was. She kept it real with me and went above and beyond by giving me advice for driving on the beaches in the Outer Banks. She even gave me a tire deflator tool so I’d have what I needed to air down my tires before hitting the sand. That level of customer service is hard to find. The work they did on my truck—a leveling kit along with new wheels and tires—came out even better than I expected. The truck looks amazing, and I couldn’t be happier with the results. If you’re looking for a shop that does great work and genuinely cares about its customers, I highly recommend RNR Tire Express in Hampton. I’ll definitely be coming back for future business. Thanks again to Lisa and the entire team for such a great experience!

Taletha Ivette 4 months ago

I inquired about a lift kit inspection about 3 weeks ago. I discussed my concerns and was informed that the inspection is free. They’ll make recommendations after the test drive. I received a quote and had my service appointment two weeks later. Lisa was down-to-earth and straightforward. I’ll return for any modifications. She works with you and completed the job in a timely manner. I’m pleased with my experience.

Monta Jackson 4 months ago

I had an outstanding experience today with the entire team at RNR Tire Express - Hampton in Hampton, Virginia. From the moment I walked through the door, Lisa and the staff treated me with professionalism, respect, and genuine care. I brought my vehicle in to have the brakes replaced, and the team went above and beyond to make sure everything was handled efficiently and correctly. The communication throughout the process was excellent, the work was completed in a timely manner, and the staff took the time to explain the service clearly without making me feel rushed or pressured. What stood out most was the customer service. Lisa demonstrated true leadership and professionalism, ensuring that every customer was acknowledged and taken care of. The technicians were knowledgeable, courteous, and clearly committed to quality workmanship and safety. It is rare today to find a business that combines technical expertise with authentic customer care, but this team delivered both. You can tell that this location values integrity, teamwork, and customer satisfaction. My vehicle now drives smoothly and safely, and I left with complete confidence in the work that was performed. I highly rec